Privacy Policy
Last updated 30 July 2026
Your privacy matters to us. This policy explains what data QwikChat collects, how we use it, and the rights you have over it.
Information we collect
We collect account data (your name, email, and WhatsApp number), your WhatsApp or Telegram device connection information, the content and metadata of messages processed to run the service, and usage data such as activity logs and IP addresses.
How we use it
Data is used to operate the service: sending messages, running AI auto-replies, processing payments, providing support, and keeping the product secure and improving. We do not sell your personal data.
Third-party services
We rely on trusted providers to run the service: WhatsApp (Meta) and Telegram for messaging, OpenAI for AI-powered replies, and Xendit for payments. Data is shared only as needed for those features to work.
Data security
We protect data with encryption in transit, access controls, and secure session tokens. No system is 100% secure, but we follow industry best practices to minimize risk.
Storage & retention
We keep data while your account is active and for as long as needed to provide the service. You can request deletion of your data at any time by contacting us.
Your rights
You have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us and we will respond in line with applicable regulations.
Changes to this policy
We may update this policy from time to time. We will notify you of material changes, and the update date above will reflect the latest version.